Ceramic and Graphene Coating Care and Limited Warranty    

 

Care Plan:

Hand Wash Only (No Automatic Car Washes)                           

Use a PH Balanced Ceramic or Graphene Based Car Soap Only - We no longer recommend Basic Car Soaps as they may contain waxes or sealants.

Do Not Use Wax or Any Sealants on the Coating as these can cause issues.

Do Not Use Degreaser On Coated Wheels, use car soap only

Do Not Use Window or Glass Cleaner on coated glass, use Ceramic/Graphene car soap only

Towel or Air Dry as spotting can occur

WASHING YOUR CAR AT HOME INFO: Pearl Nano Coatings are extremely slick, this means most things will dissolve and be pulled off by the coatings self-cleaning effect. Minimizing rubbing, (especially with a dry towel) on the coating will ensure its longevity. Dry bird droppings, bugs and tree sap can be dissolved using alcohol type solvents and wiped off with a damp microfiber towel.  For best results the car should be washed on a bi-weekly basis to avoid excessive contamination build-up. Use only recommended mild PH balanced (Neutral) Ceramic or Graphene Based soaps. Avoid high volume brush style car washes, and high PH detergent style cleaners. Avoid washing in direct sunlight to minimize streaking and water spotting. Wash from the top down leaving the dirtiest sections for last to avoid cross contamination. Use separate soap and sponge/mitt/towel for wheels to prevent cross contamination. Do Not Wax and Do Not Use Any Sealants. These can stick to the coating and cause high spots that will need to be polished out to remove. Polishing will weaken the coating and the area will need to be recoated within 12 months.  We will do a courtesy recoat on any area that you polish within the first year of getting a coating from us.  This will be done during your Yearly maintenance/warranty wash. 

 

METHODS OF WASHING

1. Standard Home Washing: Use a foam gun (optimal) or microfiber wash mitt to soap down the car. Rinse it off with a pressure washer (optimal) or hose. Dry with clean microfiber towels.

2. Use A Ceramic Based Car Soap as we no longer recommend any other soaps. 

3. Auto Car Washes: NONE - Do not use or you will VOID your warranty.

4. Detailer or Hand Washer: If using any other detailer outside of Biddy's we will need proof in the form of a receipt of the work done.  Detailer must be licensed and insured as well as be in business over 3 years.  Detailer must use a ceramic based soap. 

 

DRYING

1. Always dry completely and never leave to “air” dry. Tap water contains minerals that may leave deposits creating water spots. These can be removed with a 50/50 vinegar solution. We do not warranty or cover "water spot damage".

2. Only use quality microfiber towels for best results and avoid aggressive wiping, allowing the material to absorb the water.

 

SPOT REMOVAL.

1. Never use excessive force to remove spots.

2. Bird droppings, tar, sap, etc. should be removed as soon as possible to avoid temporary staining or hardening on the coating. Any staining left behind from bird droppings will break down over a few days without affecting the coating.

3. Debris/Bugs - Most bugs cause physical damage impact to not only your coating but your paint. These must be removed immediately to prevent damage.

Coating Lifetime:

1 Year Spray Ceramic Coating: Lasts anywhere from 9 to 12 months based on care.

3 Year Coating: Lasts 3 to 4 Years depending on care.

5 Year Coating: Lasts 5 to 6 Years depending on care.

10 Year Graphene Matrix Coating: Lasts 7 to 10 Years depending on care.

Wheels/Glass: Lasts around 12 months (this is due to the surfaces not holding ceramic as well as other painted surfaces)

- Our Warranty covers the coating only and no other aspect of your vehicle. 

- Warranty Does not cover the following:

Physical Damages To Paint (Scratches, bug and rock chips, etc). 

- Water Spotting.  You must dry your vehicle if it gets wet or after washing to avoid water spots. 

Warranty claims can be denied if the above is not met and the following is not met:

- Must follow the Care Plan as outlined above

 

-   In order to qualify for the full warranty period you must have at least had us at minimum do the following: Paint Decontamination/Wax Strip Wash. This is due to the possibility of surface contaminants still being on the paint prior to application of the coating. Without the proper steps being done, we cannot guarantee the coating will last up to the years stated.  

If the above criteria is met and the ceramic is failing within the time frames listed above under warranty, Biddy's Mobile Auto Detail, LLC (dba Biddy's Mobile Ceramic & Graphene Coatings) will re-apply the coating. Any reapplication of coatings will not be warrantied.

No refunds will be given if a coating is failing or failed and all warranty requirements are met. Only reapplication of the coating. 

Vehicle Accident Coverage - If you are involved in a vehicle accident, most Insurance Companies will cover the cost of reapplication of your coating. In order to do this, your insurance provider must contact Biddy's Mobile Auto Detail, LLC and we will provide all the required information.  In order to have your vehicle recoated after any repairs are made, we must receive full payment from the Insurance Provider before a new coating will be applied.

 

NOTICE: NEW COATING PRECAUTIONS

Do not wash your newly coated vehicle for at least 2 weeks after the coating is applied. Even if it gets dirty. Bird Poop and Tree Sap needs to be removed within 24 hours of being on the vehicle to avoid damaging a new coating.

*Note that Graphene cures instantly after application and doesn't have a "break-in" period like ceramic.

 

New Coating Installs: You have 7 days from the date of your install to report any issues with the install.  After this period the warranty only covers the coating itself and not any issues that may have been install related. Any issues with the coating if they happen (very rare), will be taken care of during the Yearly Maintenance Wash. If wanting it done sooner, a fee will apply.  

We do not cover "user error" mistakes.  Unless directed by us, do not polish your vehicle or use any waxes/sealants.  Biddy's Mobile Auto Detail, LLC is not responsible for any physical damage to your vehicle caused by our coatings or coating products. 

 

Our Coatings are rated at installing in temps as low as 32 degrees Fahrenheit to 110 degrees Fahrenheit outdoor temps.

You must register your warranty within 7 Days after application. Failure to do so, voids any available warranty.  All warranties are to be registered on our site here.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

By getting a Ceramic/Graphene Coating from Biddy's Mobile Auto Detail, LLC (dba Biddy's Mobile Ceramic & Graphene Coatings)you are agreeing to follow the warranty and care guidelines above.  Biddy's Mobile Auto Detail, LLC (dba Biddy's Mobile Ceramic & Graphene Coatings) holds the right to revoke your warranty at anytime at our sole discretion if we believe the above conditions to not be met ..  Warranty period is 365 days beginning on the date of application of the coating. Warranty is not transferrable to anyone except the person who originally registered their warranty.